We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.  

Frequently Asked Questions (FAQs)

What types of cleaning services do you offer?

We provide residential and commercial cleaning services, including deep cleaning, routine maintenance, move-in/move-out cleaning, property cleanouts, post-construction cleanup, Airbnb turnovers, and emergency cleanups. No job is too big or too small.

 

What areas do you serve?

 

Jondou Cleaning Solutions proudly serves Philadelphia, PA, and surrounding areas. If you are unsure whether we cover your location, contact us and we will confirm availability.

 

How do I book a cleaning?

 

Booking is simple. You can call us directly or submit a request through our website. Once we receive your request, we review your needs, confirm details, provide pricing, and schedule your service.

 

Do you provide free estimates?

Yes. We offer free estimates based on the size of the property, type of service, and scope of work. For larger cleanouts or commercial jobs, an on-site or photo-based assessment may be required.

Are your prices competitive?

Absolutely. We offer fair, transparent, and competitive pricing with no hidden fees. Our goal is to deliver high-quality results at rates that make sense for our clients.

Do I need to provide cleaning supplies or equipment?

No. Our team arrives fully equipped with professional-grade supplies and tools. If you have specific product preferences, please let us know in advance.

Are you available for same-day or emergency cleanings?

Yes. We offer emergency and short-notice services when availability allows. Contact us as soon as possible so we can prioritize your request. (Rush fee will be applied)

Do I need to be present during the cleaning?

No. You do not need to be on-site. Many clients provide access instructions ahead of time. We respect your property and secure the space upon completion.

How long does a cleaning take?

Cleaning times vary depending on the size of the property and the level of service requested. We will provide an estimated timeframe when confirming your booking.

Do you offer recurring cleaning services?

Yes. We offer weekly, bi-weekly, and monthly cleaning schedules for residential and commercial clients.

What if I am not satisfied with the service?

Customer satisfaction is important to us. If you have any concerns, contact us promptly and we will address the issue professionally and efficiently.

How do I contact Jondou Cleaning Solutions?

You can reach us by phone at 267-242-3139 or through our website’s contact form to request service or ask questions.